Description
Segway / Ninebot Loomo Unlock & Activation Service
Restore full robot functionality — no cloud required.
If you own a Segway/Ninebot Loomo, you may already know that the official support servers have been shut down. Without those servers, Loomo cannot be onboarded into robot mode — leaving you with what is essentially a very expensive hoverboard scooter.
This service restores full Loomo functionality. Using our custom activation process, your Loomo will be freed from relying on external servers and returned to full robot operation — just as it was originally designed to work.
What you get
After activation, your Loomo will fully function again, including:
- Android phone app support (Android only — iPhone not supported)
- Voice commands
- Follow Me mode
- Remote avatar control
- Full robot mode access
- Developer mode enabled
With Developer Mode unlocked, the possibilities are nearly limitless if you want to customize or expand Loomo’s capabilities.
What this listing includes
- Activation dongle. A custom USB-C dongle will be shipped to you. It installs into the USB-C port on the back of Loomo’s head.
- Step-by-step setup instructions. Clear instructions guide you through connecting Loomo to Wi-Fi, granting required permissions, and preparing the robot for activation.
- Remote activation service. After setup, our system remotely completes the activation process. Once finished, Loomo will display normal startup screens, robot features will be restored, and the dongle can be safely removed.
- Modified Android app (APK included). You receive a download link for a Loomo Android app that functions like the original, requires no cloud login, connects directly to activated Loomo units, and includes side-loading instructions if needed.
Advanced customization options (optional)
Additional services are available for advanced users, including:
- Full integration with ROS2 (Robot Operating System 2)
- Access to Loomo’s cameras and sensors
- Setup guidance for connecting to a dedicated ROS2 server
- Access to the global robotics development community
Once connected to ROS2, Loomo becomes a powerful personal robotics platform ready for experimentation, research, and development.
Important notes
- One Loomo per dongle. Each dongle is permanently linked to a single Loomo serial number after first use.
- Robot not included. No Loomo robot is included with this sale. This listing includes only the activation dongle and activation service.
- Android required. An Android phone is required. iPhone / iOS devices are not supported.
- If your Loomo is ever fully factory reset, you will need the dongle again to repeat the activation process.
Who this service is for
- Your Loomo cannot be activated due to the server shutdown
- You want to restore full robot functionality
- You want to develop custom robotics projects
- You want to integrate Loomo with ROS2
- You want full local control without cloud dependency
Frequently asked questions
Q: Will this restore full robot functionality?
A: Yes. After activation, Loomo will function as originally intended, including robot mode, voice commands, follow-me mode, remote avatar control, and developer mode.
Q: Does this require internet after activation?
A: No cloud login is required after activation. Loomo connects directly to your Android device.
Q: Can this activate Loomos that were never activated before the shutdown?
A: Yes. This service is specifically designed to activate Loomos that can no longer connect to the original servers.
Q: What happens if my Loomo is factory reset later?
A: You will need to reconnect the dongle and repeat the activation process.
Q: Can one dongle be used on multiple Loomos?
A: No. Each dongle is permanently linked to one Loomo.








